Shipping Policy

Last updated: 8/23/2026

This Shipping Policy explains how orders placed through Over-Qualified Shirts are processed and delivered.

Order processing

Products may be produced, packaged, and shipped by third-party fulfillment partners from locations different from our business location. Processing time varies by product, order volume, and fulfillment location.

Estimated processing and delivery times shown on our website or during checkout are estimates only and are not guaranteed. Business days exclude weekends and public holidays.

Once an order enters production, we may be unable to change or cancel it.

Shipping and delivery

Shipping charges and available delivery methods are displayed during checkout. Delivery times begin after the order has been processed and transferred to the carrier.

Delivery may be delayed by circumstances outside our reasonable control, including carrier disruptions, severe weather, customs processing, labor disruptions, inaccurate addresses, and periods of unusually high demand. We are not responsible for such delays, but we will provide reasonable assistance when an order appears to be delayed or lost.

Orders containing multiple products may arrive in separate packages and on different dates. You will not be charged additional shipping solely because an order is divided into multiple shipments.

Tracking

When tracking is available, it will be sent to the email address provided at checkout. Tracking information may take several business days to update after a shipping label is created.

A shipping-label notification does not necessarily mean the carrier has received the package.

Damaged or misprinted products

If your product arrives damaged, defective, or materially misprinted, contact us at aprogressor4@gmail.com within 30 days after delivery.

Please include:

• Your order number

• A description of the problem

• Clear photographs showing the entire product, the affected area, and the shipping packaging

• A photograph of the size or product label, when relevant

If we confirm that the product was damaged, defective, or materially misprinted, we will send a replacement of the same product at no additional cost. Minor differences in color, print placement, or appearance caused by screen settings or normal production tolerances are not considered defects.

If an identical replacement is unavailable, we may offer a comparable replacement or refund the affected item. This section does not limit any rights that cannot legally be excluded.

Do not return a damaged or misprinted product unless we provide return instructions. Unauthorized returns may not be accepted or reimbursed.

Incorrect or incomplete addresses

Customers are responsible for providing a complete and accurate delivery address. Please review your information carefully before submitting an order.

We are not responsible for delivery failures caused by an incorrect, incomplete, or outdated address supplied by the customer. If an order is returned or must be reproduced because of an address error, the customer may be responsible for the reasonable costs of reshipping or replacement.

Contact us as soon as possible if you discover an address error. We cannot guarantee that an address can be changed after production or fulfillment begins.

Packages marked as delivered

If tracking shows that a package was delivered but you cannot locate it, check with household members, neighbors, the carrier, and any secure delivery areas around the property.

Contact us promptly if the package remains missing. We will provide reasonable assistance with a carrier inquiry, but we do not guarantee a free replacement or refund when carrier records confirm delivery to the address provided at checkout, except where required by law.

Lost or delayed packages

A package is not considered lost merely because it arrives after an estimated delivery date. If tracking has not updated for an extended period, contact us so that we can investigate with the fulfillment provider or carrier.

Any replacement or refund for a package lost in transit will be considered after the carrier or fulfillment provider confirms the loss, subject to applicable law.

International orders

International shipments may be subject to customs inspections, import duties, taxes, brokerage charges, or other government fees. Unless otherwise stated during checkout, these charges are the customer’s responsibility and are not included in the product or shipping price.

We are not responsible for delays caused by customs authorities or for packages refused because the customer did not pay applicable import charges.

Contact

Questions about shipping or delivery may be sent to:

Over-Qualified Shirts
Email: aprogressor4@gmail.com
Phone: +1(937-557-7094)